Can you brand our Workwear & HiVis Clothing, and can I order online ?
Yes, to both. Add all items you need to your shopping basket and use our online print tool to add required printing or embroidery.
Is there a minimum order for branded Workwear & Hi-Vis Clothing ?
No. You can order as few, or as many, as you need.
Do you charge an artwork set-up fee ?
No. Artwork creation, proofs and any help you may need are all free of charge.
Will I recieve an artwork proof to approve before product commences ?
Yes. Our artwork team will email you a proof soon after ordering.
We cannot progress your order until your proof is approved in writing.
I have ordered unprinted items. When can I expect delivery ?
Our website does not show live stock levels, but we have thousands of workwear, HiVis and PPE items in stock.
Orders placed before 3pm we do our best to deliver next working day.
Items that are not currently in stock can take a few days longer while we bring stock in from the relevant manufacturer.
If your need is urgent then it is best checking with us on when you can expect delivery.
I have ordered my items branded. When can I expect delivery ?
Our standard turnaround for branded Workwear or Hi-Vis Clothing is aprox 10 working days from when you approve your artwork.
I need my branded items quickly. Can you speed up production ?
Yes. From the shopping basket there are various fastrack options for you to select.
Contact us with any deadlines and we'll do all we can to assist.
My company orders regularly and in bulk. What solutions can you offer ?
We have the perfect solution! Our B2b portals are bespoke, best suiting large organisations with multiple users and locations.
These are completely free of charge in every respect and feature order approving, spend control, indepth reporting, invoice consolidation, stock control and much more.
Please contact firstname.lastname@example.org for further information.
I cannot see what I am looking for. Can you supply it ?
More than likely, yes. Our product range goes far beyond what you can find on www.hivis.net.
Please mail us at email@example.com and we'll do our very best to assist.
Will I pay a carriage charge ?
Carriage for orders over £99 (ex VAT) is free of charge to most UK mainland addresses. Orders under £99 incur a £6.00 charge.
Highlands, Islands and non UK address do attract additional charges.
What payment options do you offer ?
Our website accepts all major credit and debit cards. We also accept Pay-Pal.
We also offer 30 days credit accounts, subject to status. More information can be found here.
What is your retruns policy ?
Branded items cannot be retruned, unless damaged or faulty.
Non branded items can be retrured for any reason within 28 days of despatch.
All items returned require a returns note, please contact firstname.lastname@example.org to obtain your returns note.
Where can I find your terms and conditions ?
When placing an order you agree to our terms and conditions - these can be found here.
Will my privacy be respected ?